Grievance Redressal Policy

Customer Grievance Redressal Policy

At GoodHealth, we are committed to serve our customers to their satisfaction by providing fast, fair and friendly services at all times. However, should a customer feel that our services need improvement and wish to lodge a feedback/complaint, they may:

In case the resolution is likely to take longer time, we will inform you of the same through an interim reply.

Escalation Level 1

For lack of a response or if the response provided does not meet your expectation, you can write to: . After examining the matter, the final response would be conveyed within a period of 15 working days from the date of receipt of your complaint on this e-mail id.

Escalation Level 2

In case, you are not satisfied with the decision/resolution of the above office or have not received any response within 15 working days, you may write or email to

Nikhil Prabhakar – Chief Grievance Officer

GoodHealth Technologies India Pvt. Ltd.
Lorven Work Space
4th floor, Koramangala 80 Feet Rd,
7th Block, Koramangala,
Bengaluru, Karnataka 560030

Phone: +91-9611396113
Email: